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MiniDisc Canada - Finally Shipping MZ-RH1's !

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mustangtech

By mustangtech,
in The Loft

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Ording from MiniDisc Canada  

  1. 1. Have you had problemsen ording from MiniDisc Canada ?

    • Non Responsive to Email/Phone
      2
    • Delivery Problems
      0
    • Quick Service
      3

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mustangtech Newbie

mustangtech

Posted
Posted (edited)

Hi,

No quite sure where to post this.

Just wondering if other are having the same problems as me when ordering from MiniDisc Canada.

They seem to be non responsive to Email or Phone - Emails are not returned nor do they ever pick up the phone or respond to voice mail :help:

I put through an order to Minidisc Canada on March 2nd via PayPal waited a week and heard nor received anything. After a week I started by trying to call them (no luck there) left a message (nothing...). Then on the 12th I sent an email asking what up with my order? Finally I received an email back on the 13th say they were waiting for PayPal clearance ? I checked my PayPal account and for what every reason the payment only cleared on the 12th? Ok I thought, I guess the order must of just processed so I guess I'll wait another week. Now on the 21st March still nothing. I'vesent another email and left another voice mail (not really expecting a response !?!) :unknw:

Update: March 30th @ 1:00pm

Checked website (still on backorder) site says will have more on March 30th ? More delays ...

Still waiting for shipment ... :shok:

/\/\ustang.

Edited by Mustang-Tech
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Mahonia Newbie

Mahonia

Posted
Posted

Welcome to the club (are we the only members?)

i have had the exact same situation, except different dates. Purchased an RH-1 via paypal on March 10, Paypal cleared Mar 10. Item was listed as in stock.

Called about 20 times including today = recording only; left two messages and also sent two emails.

HAVE RECEIVED NO ANSWER TO DATE.

i can understand backorder situations etc. But this is unnacceptable.

Blew any future purchases from me.

Hi,

No quite sure where to post this.

Just wondering if other are having the same problems as me when ordering from MiniDisc Canada.

They seem to be non responsive to Email or Phone - Emails are not returned nor do they ever pick

up the phone or respond to voice mail :help:

I put through an order to Minidisc Canada on March 2nd via PayPal waited a week and heard nor

received anything. After a week I started by trying to call them (no luck there) left a message

(nothing...). Then on the 12th I sent an email asking what up with my order? Finally I received an

email back on the 13th say they were waiting for PayPal clearance ? I checked my PayPal account

and for what every reason the payment only cleared on the 12th? Ok I thought, I guess the order

must of just processed so I guess I'll wait another week. Now on the 21st March still nothing. I've

sent another email and left another voice mail (not really expecting a response !?!) :unknw:

Update: March 28th

Received email saying stock had run out, would have more on 23rd ? Uh was that not 5 days ago !

Still waiting for shipment ... :shok:

/\/\ustang.

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Strungup Newbie

Strungup

Posted
Posted (edited)

I sent them an e-mail , about this , got an automated reply that said "We try to respond to ALL inquiries within 24 hours"

I said " I belong to a board that has 54,000 possible/not possible customers , which do you prefer ? Your service is being spoken about and people who actually live IN Canada right down the street from you( so to speak) and they are waiting on orders and communication, What gives?"

Edited by Guitarfxr
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Mahonia Newbie

Mahonia

Posted
Posted

Thanks for the feedback for us and 'them'.

For what it's worth, tried again today, still zero response - except for the email "We try to respond to All inquiries within 24 hours"

Being a newbie, i thought maybe they were out of business or even perhaps the site was a scam - either way tough luck for me, but it was promising to see a forum of this size. VERY bad business, nonetheless.

I sent them an e-mail , about this , got an automated reply that said "We try to respond to ALL inquiries within 24 hours"

I said " I belong to a board that has 54,000 possible/not possible customers , which do you prefer ? Your service is being spoken about and people who actually live IN Canada right down the street from you( so to speak) and they are waiting on orders and communication, What gives?"

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Strungup Newbie

Strungup

Posted
Posted

Thanks for the feedback for us and 'them'.

For what it's worth, tried again today, still zero response - except for the email "We try to respond to All inquiries within 24 hours"

Being a newbie, i thought maybe they were out of business or even perhaps the site was a scam - either way tough luck for me, but it was promising to see a forum of this size. VERY bad business, nonetheless.

No Prob dude ,

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mustangtech Newbie

mustangtech

Posted
  • Author
Posted (edited)

Just an update on my situation! :aggressive:

I'm now at 28+ :boredom: days on my order from March 2nd.

I just checked their website and the BACK ORDER notice has changed from "More coming March 23rd" to "More coming March 30th" - This is not looking good if they keep pushing back the date.

I'm on the verge of insanity :mega_shok: . I will wait one more week, if my order is a no show I will email/call to cancel the order and will file a grievance with PayPal for non delivery + poor communication with seller.

I would suggest that any other Canadian MDCF users stay away from MDC if possible unless it's you're last resort. (e.g. Need PayPal)

Edited by Mustang-Tech
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Strungup Newbie

Strungup

Posted
Posted

Just an update on my situation! :aggressive:

I'm now at 28+ :boredom: days on my order from March 2nd.

I just checked their website and the BACK ORDER notice has changed from "More coming March 23rd" to "More coming March 30th" - This is not looking good if they keep pushing back the date.

I'm on the verge of insanity :mega_shok: . I will wait one more week, if my order is a no show I will email to cancel the order and will file a grievance with PayPal for non delivery + poor communication with seller.

I would suggest that any other Canadian MDCF users stay away from MDC if possible unless it's you're last resort. (e.g. Need PayPal)

I just sent an e-mail with a link to the posts about their service. I hope you get it resolved soon

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Mahonia Newbie

Mahonia

Posted
Posted

i'm on day 20 with zero respone and will do the same (1 more week that is), keeping in mind that perhaps all our cancelled order will be met with is an autoreply stating they'll respond within 24 hrs!

One would have to assume there are numerous others in the same situation, except that they are not aware of the forum.

Thanks for your support guitarfxr

Just an update on my situation! :aggressive:

I'm now at 28+ :boredom: days on my order from March 2nd.

I just checked their website and the BACK ORDER notice has changed from "More coming March 23rd" to "More coming March 30th" - This is not looking good if they keep pushing back the date.

I'm on the verge of insanity :mega_shok: . I will wait one more week, if my order is a no show I will email to cancel the order and will file a grievance with PayPal for non delivery + poor communication with seller.

I would suggest that any other Canadian MDCF users stay away from MDC if possible unless it's you're last resort. (e.g. Need PayPal)

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mustangtech Newbie

mustangtech

Posted
  • Author
Posted (edited)

:whistle3:Glade to know I'm not the only one feeling pissed off! :whistle3:

i'm on day 20 with zero respone and will do the same (1 more week that is), keeping in mind that perhaps all our cancelled order will be met with is an autoreply stating they'll respond within 24 hrs!

One would have to assume there are numerous others in the same situation, except that they are not aware of the forum.

Thanks for your support guitarfxr

Edited by Mustang-Tech
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Strungup Newbie

Strungup

Posted
Posted (edited)

:whistle3:Glade to know I'm not the only one feeling pissed off! :whistle3:

Here is the response I got

Darrin

<DarrinE@minidisc-canada.com> to me

More options 11:18 am (0 minutes ago)

We appreciate the info on this. All clients should have been notified,

some of which we are waiting to hear back from.

> Friday 30 March 2007 2:53:23 AM

>

> TC

>

>

> Go check this post

> http://forums.minidisc.org/index.php?s=&am...st&p=119131

>

> This isnt the only one , your pissing people off by not communicating

>

Edited by Guitarfxr
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mustangtech Newbie

mustangtech

Posted
  • Author
Posted (edited)

Update: 30th March 07 @ 10:49pm

Recived a voicemail from Darrin at MDC this afternoon (You're email must have sparked something at MDC)

I was given an apology for the shipping delays. :victory:

I was also told the "Sony Distribution Center" was to blame as they are the one's resposible for delays in shipment of MZ-RH1's to MDC. :treaten:

Now the aparent shipment date from the "Sony Distribution Center" is the 4th April. Hopefully this is the final delay. :scratchhead:

Here is the response I got

Darrin

<DarrinE@minidisc-canada.com> to me

More options 11:18 am (0 minutes ago)

We appreciate the info on this. All clients should have been notified,

some of which we are waiting to hear back from.

> Friday 30 March 2007 2:53:23 AM

>

> TC

>

>

> Go check this post

> http://forums.minidisc.org/index.php?s=&am...st&p=119131

>

> This isnt the only one , your pissing people off by not communicating

>

Edited by Mustang-Tech
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Strungup Newbie

Strungup

Posted
Posted

Glad I could help . MD is to cool of a thing to have a Bad intro to . I always prefer to pay cash for anything , If I cant hold it I dont buy it . But in todays world , everything is "Online"

As Dylan said " The times they are a Changin" hope you get it soon , Make sure to get the 40elk remote for it as well , I have only had mine for two weeks (the remote) and it is permanently attached like an umbilical cord. ( will it be an Inny or an Outy ?when it falls off??????)

the Side jog on the RH1 can be finniky but the remo makes a world of difference

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Mahonia Newbie

Mahonia

Posted
Posted

All clients "Should" have been contacted?! i left voice and email messages - 21 days after paypment - no response.

Blaming the distributor is LAME! Shouldn't list an item as in stock if it isn't; Should get back to them when there's a problem (Hey, stuff happens)- definetely should effort to make ammends!

i will not purchsase from MDC and do my best to make sure others don't as well.

Update: 30th March 07 @ 10:49pm

Recived a voicemail from Darrin at MDC this afternoon

(You're email must have sparked something at MDC)

I was given an apology for the shipping delays. :victory:

I was also told the "Sony Distribution Center" was to blame as they are the one's resposible for delays in shipment of MZ-RH1's to MDC. :treaten:

Now the aparent shipment date from the "Sony Distribution Center" is the 4th April. Hopefully this is the final delay. :scratchhead:

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mustangtech Newbie

mustangtech

Posted
  • Author
Posted

Hi,

Good News MDCF user who ordered from MDC. I called MDC this afternoon at around 4:06pm EST :spiteful: and asked for a status update on the back order from the "Sony Distribution Center" and was told that the MZ-RH1's came in this morning and they are shipping units now as he spoke... :dance2::yahoo::dance3:

The following come in The MZ-RH1 Canadian Package:

rh3.jpg

Don't Forget to get the RM-MC40ELK Remote:

97ce5afa.jpg

All clients "Should" have been contacted?! i left voice and email messages - 21 days after paypment - no response.

Blaming the distributor is LAME! Shouldn't list an item as in stock if it isn't; Should get back to them when there's a problem (Hey, stuff happens)- definetely should effort to make ammends!

i will not purchsase from MDC and do my best to make sure others don't as well.

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mustangtech Newbie

mustangtech

Posted
  • Author
Posted (edited)

Hi,

I guess it Canada Post's to delay everything. ETA delivery date is now 20rd April. Arrrrgh :treaten: !!!

This will make total time from order March 2nd to delivery April 20rd = 7 weeks :swoon: !!!

Hi,

Received Shipping notice from Canada Post (Item shipped today). Delivery ETA on Canada Post Website 11th ! :scratchhead: (don't know why it would take 6 days to get from QC to ON, whatever at least it's coming)

Edited by Mustang-Tech
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Mahonia Newbie

Mahonia

Posted
Posted

Hi,

Just a quick update. My MZ-RH1 arrived Today........ :imsohappy::yess:

Mine finally arrived today as well.

Recap: Price listed (C$347) included 'bonus' discs, item in-stock and 1-7 day typical delivery.

Ordered March 10. paid Paypal. No response for 24 days - during which time i phoned dozens of times (recording only - left three messages) and emailed three times. Response (finally) was: delay was blamed on supplier (though item listed as in stock at purchase).

Minidisc arrived today (Apr.18). No effort was made whatsoever to compensate for trouble. In fact, i noticed today that it sells now for C$327 without discs, or C$337 with discs.

NEVER will i purchase from MDC again.

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