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Sonicstage won't detect NW-E407 walkman anymore

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Hurn

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Just can't seem to get to the bottom of this problem.

Have been using this sony walkman and it's software with no problems for a few months now but yesterday sonicstage stopped detecting the mp3 walkman.

The connection seems to be fine. Windows is detecting the player when I plug it in (get new hardware message) but I get nothing from sonicstage.

changed from original 3.0 drivers to 3.4 but no change.

Did a clean uninstall and reinstalled but no change.

Turned firewall off but that didn't solve anything.

(update) Tried the MDAC Repair Tool but that didn't help.

Downloaded File Manager and that won't detect the mp3 walkman either.

Don't know if it's relevant but wiindows is listing the mp3 player as a disk drive. Don't know if this is normal.

Any suggestions?

(update) Tried installing new firmware for player but that couldn't detect the player either.

Edited by Hurn
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Yeah I think it should be listed as a drive/mass storage in Windows Explorer, that should be normal.

Have you tried changing the cable? I read of one other person with pretty much the same situation and it was somehow remedied by using a different USB cable...

If that fails perhaps try connecting it and then removing it in the device manager and trying again?

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Ok, I tried the player on another machine and it works fine so it has to be something on this machine that is causing this.

Unfortunatley my system restore only goes back 10 days or so and the same problem persists resoring back to previous points.

I have installed alot of microsoft hotfixes and updates in the last few days, are there any known issues with various hotfixes that might have caused this do you think?

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How about letting windows find a new driver for your player... I can't remember the exact stpes, but once you have the player connected, go into the Device Manager in the Control Panel, and remove the device from there... then let it recognise it again... perhaps even do it manually to point to the right driver

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  • 3 weeks later...
Guest Stuge

How would you go about doing a system restore?

First Click on Start=>All Programs =>Accessories=>System Tools=>System Restore..Tehn Follow the on Screen Instructions & Select the date when you were not having any problem or SonicStage was not installed

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