Can't open SonicStage - "Updating SonicStage database"

[Hungerdunger]

I bought a new computer a month ago running W7 Pro 64 bit and have been using SonicStage nearly every day with no problems - until yesterday.

Now when I try to start it, I get a window saying "Updating SonicStage database. SonicStage will be restarted after the updating has completed", I then click OK in the window (or the "X" button) but nothing happens and according to Task Manager SonicStage is NOT running.

Searching the forums I've found several old threads about this and it appears that the usual fix was to run the MDAC Repair Tool. I've downloaded and run that but it hasn't helped, and in fact I don't know whether it is relevant to Windows 7, as the previous posts concerned XP or earlier.

I've also found this Sony Support page which suggests a fix, but again it appears to be only for XP, as does the Microsoft page they refer me to.

Before I spend too much time on it, I wonder whether anyone has had this problem with Windows 7, and if so how you fixed it. Even if you haven't had it, any suggestions are welcome.

[sfbp]

No idea.

Does W7 have restore points? Almost sounds like someone updated the db components on you.

Another guess.... the database is somehow getting protected by UAC.

You didn't switch users, did you?

Have you got Excel 2003 or later? Time to take a look....

Stephen

[Hungerdunger]

No idea.

Does W7 have restore points? Almost sounds like someone updated the db components on you.

Another guess.... the database is somehow getting protected by UAC.

You didn't switch users, did you?

Have you got Excel 2003 or later? Time to take a look....

Stephen

Thanks for replying Stephen.

Yes, Windows 7 does have restore points, but I've tried restoring without success.

No, I didn't switch users, and no, I haven't got Excel 2003 or later.

It was working on Friday morning, but not in the evening, and I can't recall installing anything or changing any settings in between.

I'll try uninstalling and re-installing SS tomorrow to see if that helps, but it never helped the people who had this problem with Windows XP, so I'm not too hopeful.

[sfbp]

If you want to grab the db files, zip them up and send them to me, I am willing to take a look and see if they make any sense.

I have *not* attempted this before, but what the heck.

[Hungerdunger]

Well I have to say a huge THANK YOU to Stephen (sfbp) who over the last few days has worked extraordinarily hard trying to get SonicStage to work for me, coming up with loads of ideas. Unfortunately it has so far been unsuccessful, and he suspects there may be some serious problems with my W7 installation.

However, if anyone else comes across this thread having had the same problem and can provide a solution, I'd love to hear it (I think Stephen probably would as well).

In the meantime, because I fortunately have the W7 Pro edition, I have at least been able to run SonicStage successfully in XP mode.

[discoinferno70]

hi, i've got the same problem - but on an old machine running ME that has never been online and has worked well for years. i did try and post a new topic about it but can't find it right now. lets stay in touch and maybe we can help each other, regards, Alan.

hi, i've got the same problem - but on an old machine running ME that has never been online and has worked well for years. i did try and post a new topic about it but can't find it right now. lets stay in touch and maybe we can help each other, regards, Alan.

[sfbp]

I think it's a bit of a stretch to say this is the same problem. TBH you have given us so little detail that it's hard to say what problem you do have.

I don't think you can install the current version of Sonic Stage without being online, either. And if your version is an ancient one (2.x or 3.x), all bets are off, Alan.