65X900E software problems

[tcstaples]

I did the software update but after doing so I cannot get my wireless Bluetooth headphones to work. I have a Bluetooth transmitter connected with the optical output but now the tv volume is locked and it seems to the volume control on the headphones itself. I have tried every audio setting on the tv and even did a factory reset but nothing seems to work. Would really like to get this issue fixed as I use my headphones a lot

thanks

[sfbp]

I have no clue, but one of the strange things you learn in software is that initial state is everything. I would be inclined to remove all power from everything. Especially whatever is driving the bluetooth.

Another thing to try is to take the bluetooth somewhere well away from the TV and/or any wifi (they use similar frequencies and have been known to interfere, also microwave ovens).

Leave it all off overnight. You may be surprised in the morning. I know there are many software issues I have done all the right steps, only to find that next day everything was right - whereas immediately afterward it looked like the whole world was ^$%^&'d.

Good luck. I'm afraid this forum isn't likely to be of much help; I've never seen anything like this - but welcome!