Defective NW-S706F

[Rodrigão]

Hello people!

I have a problem with my S706F phone jack and I'm wondering whether anyone here had the same problem or not...

I bought my S706 about 8 months ago. Unfortunately, Sony doesn't sell officially ANY of their portable players, so I got mine 'unnoficially' (shame on me!). Everything was running ok until few days ago, when I noticed that my earbuds where failing briefly. Well, after checking everything possible, it turned out to be a problem with player's phone jack.

After 8 months of intensive use, the phone jack got quite loose and now the earbuds jack (either supplied NC sony headphones or any other ordinary phone) can't fix properly into player's jack.

I can't send it to an authorized repair store simply because there's no support for this kind of player here in Brazil. Can anyone explain me how to disasseble my player in order to try to fix it ?

thanks in advance,

Rodrigo

[Guest Stuge]

Welcome to AtracLife! Rodrigão

Even ,I had this problem two times ,both the times, I had to send to Sony service center to get it repaired .I wasn't charged as it was under warranty .

Sony replaced its headphone assy( I have the slip as well ) part no is "A1217900A" .Sorry ,but I don;t have it service manual .

I don't think it will cost much to get it repaired .

[Rodrigão]

Thanks Stuge, but I'm not worried at all with the price. The main problem is that I don't believe I can find ANY place here in Brazil which could fix it for me, since Sony players are not sold oficially. Anyway, I'll look for some Sony repair services and check if any of them can change the conector for me.

[maxthrusters]

Seems it's a known issue, I noticed this the other day http://www.sony.ca/view/477.htm

Not much help for you, in South America. Perhaps if you visit North America between now and 2013 (when they stop the free repair) you can send it in. Or maybe you have a friend up here who you trust to send it in for you on your behalf or something. Good luck

[Guest Stuge]

Seems it's a known issue, I noticed this the other day http://www.sony.ca/view/477.htm

Not much help for you, in South America. Perhaps if you visit North America between now and 2013 (when they stop the free repair) you can send it in. Or maybe you have a friend up here who you trust to send it in for you on your behalf or something. Good luck

Thanks for the link .

It doesn;t seem that only Canada receved defective units ,then wy sony is giving free repair to canadian people only .What about the people of other countries ,who bought defective units .

[maxthrusters]

Other countries have their own Sony support, I only looked at mine hehe

[Rodrigão]

Well, it's over

I officially gave up trying to fix my player Sony's repair service won't fix it since it was not sold through Sony Brasil (even though these players aren't sold by Sony Brasil) and an 'unofficial' repair store can't help much since they can't find player's parts in order to mend it.

So, maybe I shoud've bought an iPod

[imagine_]

This problem is under recall until 2013, so if you have any friends in Canada or USA, you can send it to them and they can send it to sony for you. This is the only thing I can think of...

Good luck.