lalomania Posted September 20, 2006 Report Share Posted September 20, 2006 Hi, i bought a MZ-Rh910 a few months ago, and well it doesnt record anymore. One day, all of a sudden, with no warning, out of the blue... it just stopped recording! It plays but it doesnt record (I record something normally and when i press stop it stays eternally showing a "Recording to MD"esque message) . So i took it to Sony, thinking that it had to be a problem with the lens, and that it would be pretty easy to fix. And no, they tell me its a problem with the processor and that it could cost me 150 dollars IF they manage to find a new processor. I dont know what to do. I live in Uruguay and i bought this in the USA, so dont know if the guarantee is valid or not. Any recomendations? Thanx in advance! Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 20, 2006 Report Share Posted September 20, 2006 Hi, i bought a MZ-Rh910 a few months ago, and well it doesnt record anymore. One day, all of a sudden, with no warning, out of the blue... it just stopped recording! It plays but it doesnt record (I record something normally and when i press stop it stays eternally showing a "Recording to MD"esque message) . So i took it to Sony, thinking that it had to be a problem with the lens, and that it would be pretty easy to fix. And no, they tell me its a problem with the processor and that it could cost me 150 dollars IF they manage to find a new processor. I dont know what to do. I live in Uruguay and i bought this in the USA, so dont know if the guarantee is valid or not. Any recomendations? Thanx in advance!sorry to hear about your MD not working, but the warranty would NOT be valid in your country, because u bought it in the USA. i wouldn't pay to get it fix, i would just get a new one or a used one if u can. Quote Link to comment Share on other sites More sharing options...
jonny mac Posted September 20, 2006 Report Share Posted September 20, 2006 sorry to hear about your MD not working, but the warranty would NOT be valid in your country, because u bought it in the USA. i wouldn't pay to get it fix, i would just get a new one or a used one if u can.Can't you ship it back to Sony USA and get it repaired under warranty? That way you only have to pay for the shipping. Quote Link to comment Share on other sites More sharing options...
Ishiyoshi Posted September 20, 2006 Report Share Posted September 20, 2006 thread moved to its appropriate section of the forum Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 20, 2006 Report Share Posted September 20, 2006 i guess he can ship it back to Sony USA....but is probably not worth it. Quote Link to comment Share on other sites More sharing options...
lalomania Posted September 22, 2006 Author Report Share Posted September 22, 2006 Sory for the delay.i guess he can ship it back to Sony USA....but is probably not worth it.Can you tell me why? Thanx Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 23, 2006 Report Share Posted September 23, 2006 Sory for the delay.Can you tell me why? Thanxcuz it'll cost more than the whole unit or at least half the price of what u paid for it....but u r more than welcome to send it in to Sony USA and see what they say. Quote Link to comment Share on other sites More sharing options...
lalomania Posted September 24, 2006 Author Report Share Posted September 24, 2006 cuz it'll cost more than the whole unit or at least half the price of what u paid for it....but u r more than welcome to send it in to Sony USA and see what they say.Ok i think ill call them first, to get an estimate or something. This sucks i expected a better built product from sony, they've realy let me down. Quote Link to comment Share on other sites More sharing options...
Sparda Posted September 24, 2006 Report Share Posted September 24, 2006 The shipping wouldn't be that steep. Just phone them about it, and ship it over if its ok. This would be the first time i ever heard anyone with this problem, maybe it was a voltage spike.... Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 24, 2006 Report Share Posted September 24, 2006 The shipping wouldn't be that steep. Just phone them about it, and ship it over if its ok. This would be the first time i ever heard anyone with this problem, maybe it was a voltage spike....someone here has one for sell......have to look for that thread.the guy with the excel spread sheet. he has a bunch of MD recorders that he's selling. didn't u say that it was gonna cost 150 to get that processor fixed? if they can find a processor? Quote Link to comment Share on other sites More sharing options...
The Low Volta Posted September 24, 2006 Report Share Posted September 24, 2006 it has US-warranty he said, so then it would be fixed under warranty if it is repaired in the US and only the shippog would actually cost money... Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 24, 2006 Report Share Posted September 24, 2006 it has US-warranty he said, so then it would be fixed under warranty if it is repaired in the US and only the shippog would actually cost money...that's only if the warranty is still valid...maybe it has expired. Quote Link to comment Share on other sites More sharing options...
The Low Volta Posted September 25, 2006 Report Share Posted September 25, 2006 as the title says "died within months" I guess it could still be valid... but I dunno much about US warranty... in Belgium (and the EU) we get a standard two year warranty now on new electronics etc. Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 25, 2006 Report Share Posted September 25, 2006 as the title says "died within months" I guess it could still be valid... but I dunno much about US warranty... in Belgium (and the EU) we get a standard two year warranty now on new electronics etc.US warranty is usually 1 year..... Quote Link to comment Share on other sites More sharing options...
Justin42 Posted September 25, 2006 Report Share Posted September 25, 2006 It's 90 days labour, 1 year parts (although I am thinking my RH1 is only 90/90). Really sucks, as it doesn't inspire a lot of confidence (especially since it's not like Sony's support knows anything about their own units; by the time you discover a flaw and confirm it IS a warranty-related issue and not just a HiMD quirk the warranty is gone)Seems like an >$300 piece of electronics would have at least a 1 year full warranty... Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 25, 2006 Report Share Posted September 25, 2006 It's 90 days labour, 1 year parts (although I am thinking my RH1 is only 90/90). Really sucks, as it doesn't inspire a lot of confidence (especially since it's not like Sony's support knows anything about their own units; by the time you discover a flaw and confirm it IS a warranty-related issue and not just a HiMD quirk the warranty is gone)Seems like an >$300 piece of electronics would have at least a 1 year full warranty...that's why i buy those extended warranties most of the time. Quote Link to comment Share on other sites More sharing options...
philpem Posted September 27, 2006 Report Share Posted September 27, 2006 It's 90 days labour, 1 year parts (although I am thinking my RH1 is only 90/90).Hm. I was told the UK warranty on the RH1 is one year parts and labour... Quote Link to comment Share on other sites More sharing options...
sector001 Posted September 27, 2006 Report Share Posted September 27, 2006 Hm. I was told the UK warranty on the RH1 is one year parts and labour...check your warranty card, it should tell u what your limitations are..... Quote Link to comment Share on other sites More sharing options...
jaylen Posted September 27, 2006 Report Share Posted September 27, 2006 Hm. I was told the UK warranty on the RH1 is one year parts and labour...Like sector said, it's best to check the warranty card that came with the unit rather than rely on what someone told you. Unless the actual warranty card (or phoned representative) from Sony is being quoted, it would be just a lot of guessing and hoping. It's looking obvious that warranties differ from continent to continent. Quote Link to comment Share on other sites More sharing options...
Engineer Posted October 24, 2006 Report Share Posted October 24, 2006 i got the same problem. in one day it record normal, and after some minutes it can`t do it at all. Quote Link to comment Share on other sites More sharing options...
nickel Posted October 25, 2006 Report Share Posted October 25, 2006 I have 3 years warranty fot my NH1 bought in UK lalomania, you definetely have to send them that unit. And pray for they woudn't told you that it was your fault Quote Link to comment Share on other sites More sharing options...
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