lr101fc Posted June 14, 2011 Report Share Posted June 14, 2011 I have a Sony blu-ray player that i have connected to my home network. It obtains an IP address Ok from my router and then can connect to the internet ok. I have sucessfully updated the software on the blu-ray player via this internet connection. I went to advanced options, wrote down the 4 letter/digit code to register the player on internet.sony.tv I keep getting an errror message on the sony essentials site to say I have an incorrect code. I have checked the code again, it is showing the same 4 digit/letters as before I have already registered the blu-ray player on sony.com and i have a sony login and password I am unable to create the essentials login because of this error I also tried to register my Sony Bravia TV, I wrote down its enhanced features 4 digit number, however the essentials site still says I have an incorrect code I telephoned the sony help desk. I was told that there had been some issues with the sony essentials site, the person I spoke to has taken my email details, the serial number, date of purchase and the 4 digit code, but I have not heard anything back yet and when I tried again today I still could not create the essentials account as I am told that the 4 digit code is not correct please advise me how I can get my blu-ray player and tv registered, thanks Robin Quote Link to comment Share on other sites More sharing options...
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