darkangel Posted November 10, 2005 Report Share Posted November 10, 2005 okay, a SonyStyle store just opened up near me (roosevelt field mall on LI), and I decided to (read: dragged my gf) go inThey have nice stuff, and i found my self playing with an hd5 when i overheard this conversation:customer: what this? ::points to an RH10::sales rep: oh, that's an MP3 player as well (d'oh!!)customer: what makes it different than that one? ::points to hd5::rep: well, that one has less capacity (okay...), and has a better screen(true), other than that not really muchcustomer: whats the difference in capacity?rep: oh, that one ::pointing to rh10:: has a 1 gigabyte hard disk and the other one has a 20 gigabyte hard disk (huh, did he just say that!!???)customer: oh, but why are they the same price?rep: the screen, and that one :: rh10:: has an backlight LCD remote inculded. I wouldn't get it, since they are cancelling support for those models soon (??)customer: thanks ::walks away::so, i take it upon myself to talk to the customer and explain that the rh10 is a Hi-MD player, and can record stuff live, and uses cheap removable mindiscs. The customer, confused, seems interested in this and askes more questions about MD. I tell him all i know, and he ends up purchasing it. Moral of the story...never listen to sales reps cuz they r idiots!!! Quote Link to comment Share on other sites More sharing options...
mercury_in_flames Posted November 10, 2005 Report Share Posted November 10, 2005 (edited) lol, i want to go and work at a sony centre just so i can laugh at the morons working with me Edited November 10, 2005 by GregTheRotter Quote Link to comment Share on other sites More sharing options...
ynos Posted November 10, 2005 Report Share Posted November 10, 2005 good story! I think the rep has more incentives with HD5 than RH10 Quote Link to comment Share on other sites More sharing options...
AMPlitude Posted November 10, 2005 Report Share Posted November 10, 2005 lol, i want to go and work at a sony centre just so i can laugh at the morons working with me most definitely, wow, i guess its been a while since i've been to roosevelt field... be interesting to see how the apple store stacks up against the sonystyle store Quote Link to comment Share on other sites More sharing options...
Sparky191 Posted November 10, 2005 Report Share Posted November 10, 2005 If Sony can't be bothered to promote the format why wail on a poor low end sales clerk. Quote Link to comment Share on other sites More sharing options...
darkangel Posted November 10, 2005 Author Report Share Posted November 10, 2005 (edited) most definitely, wow, i guess its been a while since i've been to roosevelt field...be interesting to see how the apple store stacks up against the sonystyle storebelieve me the apple store aint much better:gf: hi, i want an ipod nanorep: okay, are u interested in the ipod video?gf: no, i have no use for that much space or video capabilitiesrep: u sure? I'm sure your collection will grow in timegf: it will, but i want a nano!rep: any accesroies? a dock perhaps? u definitly need a case!gf: i actually can make my own for about $5 so no. no use for a dock wither. Sorry! ::pissed:: Can you please just sell me the f***king nano!!and it went on from there. At least the rep knew what he was talking about Edited November 10, 2005 by darkangel Quote Link to comment Share on other sites More sharing options...
Sunny Posted November 10, 2005 Report Share Posted November 10, 2005 believe me the apple store aint much betterrep: any accesroies? a dock perhaps? u definitly need a case!My friend had a similar experience when buying an ipod from Chicago store this time last year! Quote Link to comment Share on other sites More sharing options...
e1ghtyf1ve Posted November 10, 2005 Report Share Posted November 10, 2005 good story! I think the rep has more incentives with HD5 than RH10 That may be, but to be honest I fear that the concept of MD/Hi-MD is way over too many people's heads. Quote Link to comment Share on other sites More sharing options...
darkangel Posted November 10, 2005 Author Report Share Posted November 10, 2005 That may be, but to be honest I fear that the concept of MD/Hi-MD is way over too many people's heads.not really actually...like i said prior, Hi-MD was very easily explained to my customer friend (he didnt seem too computer literate BTW)just tell them that it requires a little bit of patience(sadly most ppl odnt have this nowadays), and is a great alternative to iPod (they seem to like that), since if they know how to operate an ipod, making the leap to Hi-MD isn't a big one, especially since SS has vastly improved in 3.2/3 Quote Link to comment Share on other sites More sharing options...
Breepee2 Posted November 10, 2005 Report Share Posted November 10, 2005 never listen to sales reps cuz they r idiots!!!Amen! Quote Link to comment Share on other sites More sharing options...
mercury_in_flames Posted November 11, 2005 Report Share Posted November 11, 2005 haha, or just do research BEFORE hand Quote Link to comment Share on other sites More sharing options...
Deanage Posted November 11, 2005 Report Share Posted November 11, 2005 (edited) rep: any accesroies? a dock perhaps? u definitly need a case!It's amazing how many similarities there are between Apple and Sony now that you think of it.Sony: "Well the unit itself is a good price, but then you need a AU$50 8Mb memory card (PS2), even though you can get a 256Mb SD card for the same price".Apple: "Well the unit itself is a good price, but then you need to pay extra for a longer battery warranty 'cos otherwise we'll screw you out of AU$70. Oh wait, we already did! Unreplaceable battery; who would've thought!".Sell it cheap and make money on accessories. Not unlike the business model for video game consoles then. (In this case, games being accesories). Edited November 11, 2005 by PCManiac Quote Link to comment Share on other sites More sharing options...
bland10000 Posted November 11, 2005 Report Share Posted November 11, 2005 If Sony can't be bothered to promote the format why wail on a poor low end sales clerk.Nor would I expect a sales-clerk to know much about a format they may not have used before. Quote Link to comment Share on other sites More sharing options...
AMPlitude Posted November 11, 2005 Report Share Posted November 11, 2005 probably gonna pay roosevelt field a visit today Quote Link to comment Share on other sites More sharing options...
mercury_in_flames Posted November 12, 2005 Report Share Posted November 12, 2005 haha, well i asked a sony rep, quite a young guy, about 26 or so, and he said he was a car salesman before the job at the sony shop, haha. See? They dont care if the sales person knows what they are talking about, as long as they can sell stuff. Quote Link to comment Share on other sites More sharing options...
MDX-400 Posted November 12, 2005 Report Share Posted November 12, 2005 ^Exactly!One thing you guys need to know about retail sales is that product knowledge trails a far way behind the person's "ability" to sell stuff. I.e. Sales experience is what gets people those jobs--it is like that at pretty much every retail place. It's good if you know the product but if you know nothing about electronics but have a lot of sales experience you'll get hired no problem.That's just the way it is, and yes it is retarded. They don't care whether you know product A from B, just that you can sell both products to the same person when they need neither of them It's the old "sell a refrigerator to an eskimo" type of thing.Here's a "fun" thing to try yourself. Make up a resume that puts in very little sales experience but points out lots of knowlege of electronics and that kind of thing. Make up a second one with lots of sales experience, having nothing to do with consumer electronics at all. Then apply for jobs at places like Best Buy or Future Shop or whatever you have in your location--heck even the Sony Store. See which one gets called for an interview, lol. Quote Link to comment Share on other sites More sharing options...
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